Willem Geerts

Release notes Drive 1.0.1 (August 02, 2024)   Bug fixes We fixed a bug that caused a connection issue with the blob storage accounts Overview  Fastfinder Drive is a powerful Windows Service speci...

Lab Management 1.14.4 (16 SEPTEMBER 2024) Fixed bugs A fix is implemented when the same assay plugin is imported twice simultaneously  Lab Management 1.14.3 (30 JULY 2024) Improvements When conf...

Labengine 1.2.1 Improvements The orders overview now has a selection of failure reasons providing a better insight as to why the orders were discarded. Improvement of the sample counters on the la...

This release of FastFinder Workflow brings significant enhancements across multiple areas. An Inventory module has been added to the platform, introducing features such as samples overview, detaile...

Analysis 4.14.5 (16 SEPTEMBER 2024) Improvement It is possible to change the sample type assignment in PCR setup. Bug fixes Sorting in the Analysis Details tab was not correct. Analyses with ass...

Go to the following url, Velsera support sign up and click on sign up: Next step:     Click on Create a password, create a password and you are logged in:        

You can use our help center to track your support requests. To track your support requests Click your profile icon on the upper-right side of any help center page and then click Requests     I...

  As part of our ongoing commitment to enhancing the quality of our service and delivery, we're excited to announce that we are transitioning our customer support ticket system to a unified Zendesk...

All your authorized analyses are stored in the Archive. Check out the 'Analysis results' to revisit all details of your authorized analyses. From this page, you can download your export file(s) or...