Willem Geerts

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Activity overview

Latest activity by Willem Geerts
  • Willem Geerts created an article,

    Release notes Drive 1.0 (June 26, 2024)

    Overview  Fastfinder Drive is a powerful Windows Service specifically developed to facilitate the efficient transfer of instrument files from clinical laboratories to FastFinder, a web application ...

  • Willem Geerts created an article,

    Known bugs Drive

  • Willem Geerts created an article,

    Release notes Lab management 1.14 (June 03, 2024)

    Lab Managment 4.14.2 (18 JUNE 2024) Fixed bugs We fixed a bug that removed the Instrument name when it was not present in the run file.   Lab Managment 4.14.1 (03 MAY 2024) In FastFinder Lab Mana...

  • Willem Geerts created an article,

    Release notes Lab Engine 1.2.1 (May 03, 2024)

    Labengine 1.2.1 Improvements The orders overview now has a selection of failure reasons providing a better insight as to why the orders were discarded. Improvement of the sample counters on the la...

  • Willem Geerts created an article,

    Release notes: Workflow 2.4 (Jun 18, 2024)

    This release of FastFinder Workflow brings significant enhancements across multiple areas. An Inventory module has been added to the platform, introducing features such as samples overview, detaile...

  • Willem Geerts created an article,

    Release notes Analysis 4.14 (June 18, 2024)

    Analysis 4.14.2 (18 JUNE 2024) Fixed bugs We fixed a bug that caused to application to slow down when overruling a result. An issue preventing failed analyses from being discarded has been fixed. ...

  • Willem Geerts created an article,

    How to create a Velsera support account

    Go to the following url, Velsera support sign up and click on sign up: Next step:     Click on Create a password, create a password and you are logged in:        

  • Willem Geerts created an article,

    Where to find my support case(s)?

    You can use our help center to track your support requests. To track your support requests Click your profile icon on the upper-right side of any help center page and then click Requests     I...

  • Willem Geerts created an article,

    Announcement FastFinder support contact (October 18, 2023)

      As part of our ongoing commitment to enhancing the quality of our service and delivery, we're excited to announce that we are transitioning our customer support ticket system to a unified Zendesk...

  • Willem Geerts created an article,

    Archive

    All your authorized analyses are stored in the Archive. Check out the 'Analysis results' to revisit all details of your authorized analyses. From this page, you can download your export file(s) or...