https://status.cloud.microsoft/
During the current Microsoft outage, which is affecting Outlook and the ability to send and receive email, you can continue to use our support portal to create new tickets, update existing tickets, and view responses or other updates related to your requests.
To access the support portal, visit https://support.velsera.com/hc/en-us.
Sign in with your usual Zendesk support username and password. Once you are signed in, you can access the available support features even while email services remain unavailable.
To create a new support ticket, click “Submit a request” at the top of the page. Complete the required information and submit the request through the portal.
To manage a ticket that you have already submitted, click “Requests”. From there, you can review your existing tickets, add updates or comments, and view any responses provided by the support team.